Regular shipping is completely free within Australia, and a flat fee of $5.00 for all other destinations globally.
Processing times are typically 1 - 3 business days, depending on the volume of orders our team is processing. Feel free to chat with us to check on current order processing times.
Proper customers live all across the globe, so we can ship to virtually any destination with a letterbox. We are also able to delivery to Po Box and Parcel Locker addresses within Australia through our partnership with Australia Post.
We usually dispatch orders in under 2 working days, though processing times can vary based on product availability. Delivery times vary based on selected shipping service and destination. Regular delivery within Australia ranges from 3 to 5 business days. Regular post delivery outside Australia ranges from 5 to 15 working days depending on the shipping address.
Shipping transit times are from date of dispatch, not date of purchase.
We offer express delivery within Australia, and globally depending on your delivery destination. Express shipping is generally 1-3 working days for Australia, and anywhere from 2–8 working days for other countries. If you live in a more remote location, we're jealous, and also please allow a bit of extra time.
Extra duties and taxes may apply to regions outside Australia. Proper will not be responsible for any customs and duties charged to a customer. If you’d like to find out more please email our support team.